This is likely to be a controversial post, given the headline, but it’s the truth, so let’s go.
A few days ago Gruber pointed to a piece here that explained the problem with the battery cover that won’t stay on the Droid. A lot of users report this problem, I hadn’t had it, but then on a flight from NY to SF the cover came off my Droid and fell into a crack between the window and arm rest. I was lucky, my arm was long enough to reach it and I happened to be able to find it fumbling around. This had nothing to do with me, or the lack of memory on my Droid or whatever. It was a design problem or a manufacturing problem. It’s a ridiculous problem for a commercial shipping phone to have.
I’ve been using phones all my life. I’m 54 years old. The first phone I used had a rotary dial and rang with a bell, you know a clapper hitting a piece of metal, controlled by an electro-magnet. The funny thing about those phones — they worked.
Today’s phones are marvels of technology. I love them. But they all suck. iPhones suck. Blackberries suck. The disposable phone you buy at the convenience store sucks and yes my dear friends, the Droid sucks too.
Stewart Alsop, who used to be a great editor and columnist at InfoWorld, who is now a venture capitalist (and grandfather!), wrote a wonderful piece about how totally the Droid sucks. I’ve had exactly the same experiences. I pointed to his piece on Twitter and heard back from a bunch of idiots who think it’s Stewart’s fault the Droid sucks. These people must think phones are baseball teams. You can love the Yankees or Phillies or Dodgers or Mets, and it really doesn’t matter. Whatever makes you feel good. But phones are not baseball teams. You don’t have to feel threatened or attack someone just because they see the world differently than you do. It’s super rude and if you work for Motorola, Verizon or Google, you’re a loser if you don’t listen.
When I wrote about the battery cover, a bunch of iPhone zealots showed up to say I must never have used an iPhone. Actually, I bought my first iPhone on June 29, 2007, the day it came out, and I’ve been paying AT&T every month since. And now that I have a Droid people can actually undersatnd what I say when I call. So if you think the iPhone is an adequate phone, well, that ain’t my experience. It’s a lovely piece of art, run by a platform vendor with a shitty idea of users and developers and serviced by a phone company that can’t run a cellular phone network.
So if you want a great phone you’re out of luck. Your choice is between shitty and shittier.
Bottom-line: The phone system is broken.
Second bottom-line: I thought about returning my Droid and decided to keep it. Because while it is a piece of shit phone, at least it’s good for developers, and Verizon knows what it’s doing with its phone network. It sucks less than the iPhone. But it still sucks.
And if anyone from Motorola is tuned in, read Alsop’s column. He’s right.
PS: Bijan returned his Droid.